Shipping Policy

At GROOVE, we prioritize timely and reliable delivery of your orders, including rings, belts, wallets, knives, and accessories. Below is a clear outline of our order processing, shipping options, fees, and important details to ensure your purchase reaches you smoothly within the United States and internationally.

Order Processing Time

All orders are typically processed within 1-3 business days after your payment is confirmed. During high-demand periods such as holidays or special promotions, processing times may extend beyond this range.

Shipping Options and Delivery Estimates

Delivery timeframes depend on the shipping method selected and your destination. Please keep in mind these are approximate timelines:

Standard Shipping: 5–14 business days
Express Shipping: 2–7 business days
International Shipping: 7–21 business days

Shipping Costs

Shipping fees are based on your specific order and where it will be shipped. These costs are calculated during checkout and clearly displayed before you complete your purchase.

Tracking Your Shipment

Once your order is shipped, tracking details are typically sent to you. Note that carrier tracking updates may take some time to begin after dispatch as the package awaits initial scans.

Shipping Address Requirements

To avoid delays or additional charges, please ensure that your shipping address is entered accurately and completely at checkout. Incorrect or missing information can result in delivery setbacks or returned packages.

International Shipments

For orders shipped outside the United States, recipients should expect possible customs clearance delays or additional fees such as import duties, taxes, or brokerage charges. These are generally the responsibility of the customer unless otherwise specified.

Potential Delays

Delivery might be delayed due to factors beyond GROOVE’s control, including but not limited to customs inspections, severe weather, carrier disruptions, or public holidays. We appreciate your understanding in these situations.